Commona

Trust & Safety

Calm by design. Trusted by structure.

Communities only act when they trust the space. Commona pairs verified identity, transparent moderation and a real reputation engine so good faith wins.

Verified roles

Residents, leaders, NGOs, journalists and authorities carry distinct, verifiable badges.

AI-assisted review

Toxicity, misinformation and brigading are detected and triaged before they spread.

Community + admin

Layered moderation: trusted community members, regional moderators and platform admins.

Audit logs

Every moderation and admin action is logged and reviewable. No quiet edits.

Privacy by default

Minimal data collection, granular sharing controls, and clear export and deletion.

No tolerance lines

Tribal hate, incitement and harassment are removed — fast and consistently.

The lines we hold

Some things are removed on sight, every time, without negotiation:

  • Incitement to violence against any person or community.
  • Ethnic or tribal slurs; targeted harassment; doxxing.
  • Coordinated impersonation of a person, role, NGO or authority.
  • Deliberate misinformation that puts safety at risk.
  • Sexual content involving minors — reported to authorities immediately.

How moderation actually works

  1. Triage — AI screening flags potentially harmful content in seconds.
  2. Community review — verified stewards in the affected Circle review flagged items first.
  3. Regional moderators handle escalations and cross-Circle disputes.
  4. Platform admin handles appeals, safety incidents and edge cases.
  5. Audit log — every decision is recorded with author, timestamp and reason.

Appeals

Every moderation decision can be appealed in one click. Appeals are reviewed by a moderator who was not involved in the original decision. Median resolution time: 24 hours.

How reputation is earned

  • Filing well-evidenced talking points that get acted on.
  • Proposing solutions other members endorse.
  • Completing your share of a project's milestones.
  • Helpful, accurate verifications (diaspora and journalist roles).
  • Endorsements from members already trusted in your Circle.

Reputation can also be lost — for inflated severities, inaccurate reports, or moderation actions taken against you. Bad actors quietly lose weight in the system rather than getting louder.

Reporting

Use the three-dot menu on any talking point, comment, project or profile to report. Safety issues are triaged in hours, 24/7. Everything else within 24 hours. For sensitive disclosures, write to trust@commona.appdirectly.

Full policies in Terms of Service; full privacy detail in the Privacy Notice.